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Customer Service Apprenticeship

  • Exciting careers and rewarding jobs
  • Valuable experience
  • Structured learning
  • Recognised qualifications

Customer Service Apprenticeship

  • Sector: Customer Service
  • Salary: £150.00 per week
  • Location: Coventry
  • Hours: Monday-Friday 9am - 5.30pm Some Saturday working required

Job Description

This is an exceptional  opportunity to join a Call centre in Meriden as an Apprentice Customer Service Advisor dealing with enquiries from clients looking for a Spa break in the UK. This role would definitely suit someone with an interest in the Travel industry.

About the Applicant

  • Excellent communication skills
  • Attention to detail
  • Confident telephone manner

Personal qualities

  • Lots of energy & enthusiasm
  • Likes helping others/ willing to go that extra mile
  • Team player

 

Daily Duties

  • Be the first point of contact taking Customer calls / dealing with enquiries
  • Researching details of different Spa breaks to be able to communicate with Customers' needs
  • Processing clients' bookings taking payments etc