CWCT120 Technical Apprenticeship

  • Sector: IT
  • Salary: £9,000 per annum
  • Location: Coventry
  • Hours: Monday to Friday 37.5 hours per week

Job Description

The Technical Apprentice will report to the Operations Manager. The role is designed to develop the apprentice’s technical, administration and business skills in the areas of logistics, production, repair, testing, information systems, networking and software development.

About the Applicant

Desired skills

  • Good written and oral communication skills
  • Phone skills, good customer-handling
  • Demonstrable ability to care for customers: clear communicator with pleasant telephone manner and responsive attitude
  • Fluent in the use of Microsoft Office applications

Useful:

  • Experience with Sage
  • Advanced Excel and Access skills

Personal qualities

  1. Thorough, organised, disciplined
  2. Excellent attention to detail
  3. Comfortable multi-tasking, copes well under moderate stress and can work to tight deadlines.
  4. Demonstrable ability to care for customers: clear communicator with pleasant telephone manner and responsive attitude
  5. Passion for IT with basic to solid knowledge of PC components and cabling, computer networks and networking, software development and programming
  6. MS Office skills.

Useful

  1. Linux Knowledge
  2. Any experience with Sage

Desired qualifications

  • A good standard of education is required

Future prospects

You will be offered to become a full time member of staff once you have completed your apprenticeship.

Things to consider

The aim is for the apprentice to acquire the skills necessary for the development of a long-term career with the company.   Therefore, throughout the period of employment the apprentice will be expected to develop the range of competencies that are required for the effective fulfillment of the role.  They will also be expected to attain a Level 3 NVQ and then move onward onto a Level 4 NVQ.

Daily Duties

The role is designed to develop the apprentice’s technical, administration and business skills in the areas of logistics, production, repair, testing, information systems, networking and software development.