CWCT121 Customer Service Apprenticeship

  • Sector: Customer Service
  • Salary: £10,000 per annum
  • Location: Coventry
  • Hours: Monday to Friday 37.5 hours per week

Job Description

Vacancy description

  • To provide administration support to the team
  • Dealing with all telephone enquiries
  • To deal with all financial transactions via email enquiries and telephone
  • To be flexible and able to hit the ground running
  • To take all sales calls and act upon them
  • Writing orders and passing to relevant Team
  • Any other support needed 

Training to be provided:

  • Level 2 Business and Administration - You will be completing your training with Coventry & Warwickshire Chamber Training for a Business Administration Level 2 Diploma

About the Applicant

Desired skills

  • Good team player
  • Good Selling Techniques
  • Persuasive 
  • Multitask
  • Good computer Skills

Personal qualities

  • Reliable
  • Happy
  • Willing to learn
  • Great etiquette
  • Willing to learn
  • Performance driven
  • Sales Driven
  • Competitive nature
  • Computer literate
  • An aptitude for Social Media

Desired qualifications

A good standard of education is required.

Future prospects

Once your Apprenticeship has completed you will be given the opportunity of  being kept on as a full-time employee.

Daily Duties

The daily duties will include:

  • The provision of administration support to the team
  • An opportunity to sell over the telephone and deal with enquiries
  • Dealing with telephone enquiries and sales calls
  • Writing orders and passing them to the team
  • Dealing with all financial transactions via email enquiries and telephone