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CWCT136 Customer Service Apprenticeship

  • Sector: Customer Service
  • Salary: £146.25 per week
  • Location: Nuneaton
  • Hours: Monday to Friday 37.5 hours per week

Job Description

As part of the reception team, you will carry out a wide variety of tasks, including meeting/greeting visitors, answering and transferring calls, processing incoming and outgoing post and administration duties.

You will be working towards a full Level 2 Diploma in Customer Service.

About the Applicant

Requirements and prospects

Desired skills

We are looking for someone with good communication skills, who can keep calm when it gets busy and has an enthusiastic approach to learning. 

Personal qualities

  • Organised
  • Professional approach
  • Great personality
  • Hands on
  • Flexible
  • Happy
  • Willing to learn

Desired qualifications

A good standard of education is required.

Future prospects

You may be offered a full time contract after a qualifying period.

Daily Duties

The daily duties will include:

  • The provision of administration support to the team
  • Answering and transferring calls
  • Processing incoming and outgoing post
  • Meeting and greeting visitors