CWCT227 Lettings Assistant/Customer Service Apprenticeship
- Sector: Customer Service
- Salary: £8,385.00 per annum
- Location: Coventry
- Hours: 37.5 hours per week (Monday to Friday 09:00-17:00 and 2 Saturdays per calendar month 09:00-12:00. Days and shifts to be confirmed.
- Closing Date: 15/07/2021
- Ref: CWCT227
- Apply for this vacancy now
Job Description
You will be starting out in a Customer Service role, advertising on available properties and arranging appointments and viewings. You will be helping to deal with customer inquiries and supporting with putting customers in touch with suitable properties.
Expected duration: 18 months.
Possible start date: 19th July 2021.
About the Applicant
Requirements and prospects
Desired skills
- Negotiation skills;
- Good communication skills and the ability to maintain a positive relationship with clients and colleagues;
- Strong organisation skills, as you may be dealing with more than one property at a time;
- Good customer service skills.
Personal qualities
- Honesty;
- Good listener;
- Reliable;
- Happy;
- Professional in every approach;
- Ambition, drive, and charisma;
- Understanding of, and interest in, the local property market and the process of buying and selling property.
Desired qualifications
A good standard of education is required.
Future prospects
You will have the opportunity of progressing onto become a permanent member of staff once your qualification is complete.
Daily Duties
Duties will include:
- Liaising with clients to establish their inquiries for lettings;
- Completing Inventories;
- Producing reports, brochures, promotional information, and other written material;
- Arranging appointments and arranging viewings;
- Advising customers on available properties;
- Dealing with email inquiries and telephone calls.