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Business Administration Apprenticeship

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CWCT235 Business Administration Apprentice - Independent Living

  • Sector: Business Administration
  • Salary: £15,000 per annum (Fixed term - 18 months)
  • Location: Stratford Upon Avon,Coventry
  • Hours: 36.25 hours per week

Job Description

To provide an efficient administrative and support service to the Independent Living Service Delivery team, including administration of the Lifeline services, Supported Housing, Service Development team and all Independent Living operations.

Project work: As part of our Apprentice Programme, the postholder will also have the opportunity to work as a cohort on a live business problem, scoping, researching, piloting and evaluating.

Through a combination of work shadowing, project work and mentoring, we will support the postholder to develop the professional and technical skills for this role.

Key Dates:

Open Day: 12 August 2021

Closing date for receipt of applications: 15 August 2021

Virtual interviews are to be held via Microsoft Teams on: 27 August 2021

Start date: September 2021

About the Applicant

Desired skills

  • Good IT skills including Microsoft Word and Excel;
  • Excellent written and verbal communication skills;
  • Excellent interpersonal skills;
  • Good problem-solving skills;
  • Good attention to detail;
  • Ability to work under pressure;
  • Good organisational, planning and time management skills.

Personal qualities

  • Displays a good attitude towards work and the aims and objectives of the company;
  • Be able to work as part of a team.

Essential Knowledge/Skills/Experience/Physical Requirements

  • 5 GCSE at grades (*A-C/9-4) or equivalent including Mathematics and English;
  • Basic knowledge of Microsoft Word and Excel;
  • Good written and verbal communication skills;
  • Basic numeracy, literacy and communication skills;
  • Good telephone manner;
  • Ability to work alone with limited supervision;
  • Attention to detail;
  • Ability to work under pressure.

Daily Duties

Within the Independent Living Team the post holder will:

  • Supporting with administration across the Independent Living team including booking inductions, leaver forms and training;
  • Delivering practical support for the Independent Living team including room bookings, mail merges, information management and data entry;
  • Supporting with the efficient administration of procedures for inspections, repairs, maintenance, and customer consultations;
  • Supporting with the maintenance of IT systems and databases to ensure records are accurate, timely and accurate processing of data, including tenancy changes and voids information and running reports and other Management Information;
  • Supporting with the Independent Living Out of Hours rota and liaising with other Orbit teams and external partners;
  • Supporting with maintaining the voids spreadsheet and reporting to operational teams’ status of void properties across all Independent Living properties;
  • Raising invoices and processing orders across Independent Living teams;
  • Any other duties relevant to the role.