PLEASE NOTE: Chamber Training (Commerce House Building) IS NOW CLOSED 23/3/20


chamber training remains open for BUSINESS AS usual VIA 'WORKING FROM HOME'


CONTACT YOUR training advisor (assessor) or account manager


02476 231122



Until further notice Chamber Training will be suspending exams and face-to-face contact.
This suspension will include teaching and assessment visits at our training centre and meetings at your companies. As you will appreciate this is an evolving situation and therefore we cannot predict how long these measures will be in place. However we will provide you with at least one week's notice before classes and visits recommence. 
To ensure you can continue to progress with your learning and development, all learning materials can be accessed through your OneFile portal.  Assessments and reviews will be carried out remotely.
You can contact your Training Advisor through OneFile, email, text and by telephone.
Any cancellations will be rescheduled once we have further clarity on the evolving situation. We will continue to update this page as more information becomes available.



 "I am worried about the Coronavirus."

Chamber Training is monitoring the situation carefully and will offer guidance as the situation changes. We recommend our students get the facts from the government website


“Is it safe to attend classes?”

We will continue to run face-to-face classes until such time that the official health advice recommends otherwise. In the meantime, we would assume students (if well) will continue to attend classes as they would do normally. We are aware some employers have specific policies in place regarding attendance at training so please ensure you have checked this in advance of attending.

Anyone with a high temperature or a new, continuous cough should self-isolate for seven days as advised by the government.


“Will Chamber Training remain open?”

Courses and computer based exams are continuing to run as scheduled.


“Will exams go ahead as planned?”

Currently, there has been no change to exam schedules.

Our decision to run computer based exams will be dependent on both government advice and guidance from our examination partners. It is possible we will be able to run examinations even if we cease to run face-to-face classroom courses.


“Are there any circumstances where I shouldn’t come into Chamber Training?

Based on the latest government advice to help delay the spread of the Coronavirus, anyone with a high temperature or a new continuous cough should stay at home and self isolate for seven days.

Please contact Chamber Training on 02476 231 122 and let us know as soon as possible so we can support you to continue with your studies remotely if that is something you wish to do.


"I have a computer based exam booked at Chamber Training in the next seven days and now need to self isolate.

What should I do?"

Please contact our team on 02476 231 122  to discuss rearranging your exam.


“What should I do if I’m concerned I may potentially have the Coronavirus?”

We would encourage you to self isolate if you are experiencing any of the Coronavirus symptoms. The NHS 111 online service can advise if they think you need medical help and what to do next.

Please let us know as soon as possible if the NHS suspects you may need to be tested. We can support you to provide alternative study options if you wish to continue to study whilst self isolating, as well as put plans in place to protect and inform others who may have also come into contact with you in a training location.


“Who is at risk of developing severe illness?”

While there is more to learn about how the Coronavirus affects people, thus far, older people and people with pre-existing medical conditions (such as diabetes and heart disease) appear to be more at risk of developing severe disease. 


“What will happen at my local centre if there are any confirmed cases of the Coronavirus?”

We will take immediate advice from public health professionals, it is likely the premises will be deep cleaned resulting in a short term closure and, if necessary, we can temporarily move to other learning channels.


“What extra measures have been put in place to keep Chamber Training clean?”

We are working with our cleaners to carry out additional cleaning duties, paying particular attention to the santising of stair handrails, door handles, lift buttons, toilet door handles and bolts, toilet seats, basins and surfaces around the washrooms, shower cubicles, kitchen countertops, fridge handles, microwaves and basins.

For computer-based exams,  we’re also asking students to wash their hands before entering the exam room and to use the sanitiser provided.  After every exam, workstations and computers are cleaned with disinfectant wipes.


"I’m an apprentice and have a face-to-face review meeting booked with my Talent Coach. Should it still go ahead?”

All scheduled review meetings are still planned to go ahead with Chamber Training apprentices.  Your Talent Coach will contact your employer first before attending, to check if there are any restrictions on external visitors and can change to a remote meeting if required.


“Will I still be able to study if the situation gets worse?”

Our Academic Support team is already based remotely and they will continue to offer our services as they do currently. Also, we have plans in place for incidents such as these where student services might have to work remotely so you can still get non-academic support if needed.


“If I need to self isolate or have been to any of the countries or areas listed by Public Health England, who should I contact at chamber training to let them know?”

Please get in touch as soon as you can by contacting Chamber Training on 02476 231 122.

We can help discuss alternative study options available if you want to continue studying whilst self isolating, as well as put plans in place to protect and inform others who may have come into contact with you in a training location.

Last updated: 20th March, 2020