Business Administration Levels 3 & 4

Business administration Certificates and Diplomas are designed to reflect the work of administration staff across a wide range of industries and types of organisations. They are competence based qualifications designed against the most up to date business practice and theory. You will gain new knowledge and skills to improve your understanding of working effectively in business administration. We will advise you as to the most appropriate level and how you can develop your career in business. You will be able to formally assess and recognise your knowledge and understanding and enhance your performance in the work place. 

Course Content

Each level consists of a number of mandatory units with additional optional units chosen to reflect your job role. A sample from each level is provided below.

  • Lead an office facility
  • Assess, manage and monitor business risk 
  • Evaluate and solve business problems
  • Make business decisions 
  • Manage an office facility
  • Manage operational plans
  • Implement administrative services
  • Design and develop an information system
  • Contribute to innovation in a team
  • Plan and implement change 
  • Lead a team
  • Solve business problems
  • Organise and report data
  • Research information
  • Produce documents
  • Provide leadership and direction
  • Information systems
  • Events and meetings
  • Customer service
  • Contracts and tenders
  • Change and innovation
  • Manage projects
  • Business processes and problems

Entry Requirements

There are no formal entry requirements. However you must be working in business administration at the appropriate level, either full-time or part-time basis in order to generate the necessary evidence to prove competence. We will guide you on this.

Duration & Format

Completion is anticipated within 9 - 12 months per level. The agreed number of visits will take place at your premises. You will be appointed a personal Training Adviser who will visit you in the workplace to assess progress on portfolio development and conduct observation sessions. Progress will be recorded at each visit. Oral or written questions will be used to cover underpinning knowledge. Start dates are available throughout the year.


£775 (Chamber member) or £855 (non Chamber member) per delegate @ Level 2
£875 (Chamber member) or £955 (non Chamber member) per delegate @ Level 3
£975 (Chamber member) or £1055 (non Chamber member) per delegate @ Level 4
Prices are plus Awarding Body registration and certification costs and subject to VAT.