Job Description

We are looking for a motivated Business Admin Apprentice to join Forrest Medical Centre. This role is ideal for someone who is eager to achieve a qualification, with a hands-on job role, developing their administrative skills and supporting the smooth running of the practice.

Key Responsibilities

• Processing incoming clinical correspondence, ensuring documents are received, coded, and filed correctly.
• Managing outgoing referrals to other healthcare providers, ensuring accurate and timely processing.
• Liaising with clinicians and administrative staff to ensure patient records are up to date.
• Maintaining accurate digital and physical filing systems in line with GDPR and confidential policies.
• A fair percentage of time will be spent supporting the GP admin office, the patient advisory office and the front desk team with some time spent supporting GP Partners and Managers with adhoc tasks.
• Handling queries from healthcare professionals and patients related to document processing.
• Assisting with general practice administration, including data entry and scanning.
• Supporting the practice team in maintaining a high standard of patient care and record management.