Dealing with Underperformance

Next Available Dates:

  • 13 Jul 2022
  • 09 Nov 2022

Chamber Member Price: £110

Non-Member Price: £135

This course is designed primarily for first-line managers/team leaders who want to understand how to identify and deal with underperformance.

After attending this course delegates will be able to:

  • Understand the procedures to manage underperformance 
  • Collect evidence to inform decision making
  • Apply capability to disciplinary procedures
  • Appreciate the importance of record keeping


• Performance, attitude and behaviour issues
• Getting the basics in place
• Discipline vs Capability
• Managing Poor Performance
• The disciplinary process

  • Improve interpersonal relationships between employers and employees
  • Reduce iinappropriate behaviour
  • Maintenance of appropriate workplace standards and expectations 

10% Early bird discount available for courses booked 3 months in advance.