Managing Workplace Conflict
Next Available Dates:
- 04 Mar 2026
- 09 Jun 2026
- 10 Nov 2026
Chamber Member Price: £175
Non-Member Price: £195
This course equips team leaders with the skills and confidence to address workplace conflict constructively and professionally. Participants will explore the common causes of conflict, the impact it can have on team performance, and the importance of early intervention.
"Active discussions were engaging, with the tips, resources and group activities providing practical skills. Great for the team to generate ideas"
Previous Course Participant in 2025
As part of the Team Leader Toolkit, Managing Workplace Conflict supports leaders in maintaining positive working relationships, protecting morale, and fostering a respectful and productive team environment.
Our Business Development Team are happy to answer any queries you may have regarding the availability of places. For further information on any of our services and courses contact them by telephone on 024 7623 1122, email at events@cw-chambertraining.co.uk
- Understanding conflict in the workplace, common causes of conflict and early warning signs
- Communication strategies for conflict resolution, using active listening, empathy and clear communication to de-escalate tensions
- Exploring different approaches to handling conflict and when to apply them effectively
- Developing skills to address sensitive issues confidently and professionally
- Discover proactive strategies to prevent conflict and build a culture of respect and collaboration
10% Early bird discount available for courses booked 3 months in advance.
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